Nissan steps up efforts to fight counterfeit products in the region
For reasons of accessibility, counterfeit spare parts continue to endanger the lives of drivers, passengers and pedestrians. In addition to harming the life and reliability of a vehicle, counterfeit replacement parts cause greater long-term damage, leading to costly vehicle repairs.
Thierry Sabbagh, President of Nissan Saudi Arabia and Infinity Middle East, and Managing Director of Nissan Middle East, said: “The safety of our customers is a top priority at Nissan, and we work closely with our network of partners throughout the region to provide guests with comfort, confidence and peace of mind. Designed and manufactured for reliability and longevity, Genuine Nissan Parts undergo thousands of hours of rigorous testing to meet the highest quality and performance standards.
Nassim Mourani, Managing Director – Automotive Group, Saleh Al Hamad Al Mana Co, Qatar, added: “Our goal is to enable customers to identify and avoid counterfeit components, which have not been manufactured to of the industry and whose quality differs considerably. , which can lead to serious accidents. Through knowledge sharing and collaboration with authorities in Qatar, we strive to ensure customers have a safe driving experience. »
When buying car spare parts, and to avoid being sold a counterfeit product, customers are asked to pay particular attention to:
The first telltale sign, and one to watch out for, is the product packaging. Original Equipment Manufacturer (OEM) parts are sold in high quality boxes or packages. On the other hand, counterfeit parts are usually sold in inferior packaging and are likely to have spelling or grammatical errors on the outer packaging and/or in the user manual.
* Look and feel
A physical examination of the new replacement part and a quick comparison with the old part to be replaced are very important. Indeed, the original parts must match almost exactly, if not perfectly, and a simple difference in color, weight, material or dimension would be an alarming sign.
The saying “If it’s too good to be true, it probably is” applies in many scenarios and also when it comes to counterfeit spare parts. While it’s tempting to be swayed by many, if the price for a particular part is significantly lower than that offered by an authorized distributor, it’s fair to assume that it is a counterfeit product.
* Authorized resellers
The best way to avoid being sold a counterfeit product is to buy all spare parts from certified distributors. In addition to offering genuine products, Certified Distributors have access to the latest catalogs and guidelines, as well as highly trained technicians who undergo intensive training to ensure vehicles receive the proper attention and care. It is important to stay away from retailers that stock genuine and counterfeit parts, to eliminate the risk of being sold counterfeit while paying full price and compromising on quality and safety.
* Serial numbers
Most Genuine Parts, including Genuine Nissan Oil and Genuine Nissan Batteries, have a unique serial number printed on the outer packaging that can be associated with the part itself . This can be used to trace the part and check whether the replacement part is genuine or not.
A broad product portfolio comprising more than 3 million Nissan spare parts is available in the Middle East, including Nissan Genuine oil, Nissan Genuine batteries and Nissan Genuine accessories. Nissan’s aftermarket network also includes eight certified distributors with a total of 101 branches across the region. When servicing vehicles at Nissan Certified Service Centers, customers enjoy many benefits, including repair warranty, technical expertise and on-time service, among others.
Genuine Nissan spare parts and accessories can be purchased from Nissan’s network of partners in the region, including Saleh Al Hamad Al Mana Co in Qatar, at its showrooms in Salwa Road and in Al Sadd, Bin Omran and Al Khor.
Customers who encounter counterfeit replacement parts or wish to confirm the authenticity of a product should contact the Nissan Regional Call Center at +971 600 54 6655 or by email at [email protected]